Join us on our journey

Connected. Seamless. Effective.

Reach your customers at home, on the move or in-store when you partner with John Lewis and Waitrose across our premium retail estates.

We use insights to inform our media planning process, and data to improve our targeting and measurement across channels. We have new inventory and touchpoints right across the shopper journey. And exciting new partnerships with industry leaders like dunnhumby, CitrusAd and Salesforce to help us – and you – accelerate.

Our capabilities are constantly evolving, helping you to reach the right customers at the right moments.

Discover our opportunities

Join us on our journey

Here’s a snapshot of our plans and what you can expect to see over the coming year (just to note, timings are estimates and may change).

Now

6 MONTHS

Waitrose:

Personalised Offers Proof of Concept

  • CitrusAd:
  • Display banners
  • Sponsored Products on Favourites & Product Description Pages page

John Lewis:

  • Personalised Offers Proof of Concept
  • First Party Data Proof of Concept for Offsite/Social Media
  • Solus CRM
  • CitrusAd:
  • Sponsored Products in Search
  • Display Banners in App

Next

6 - 12 MONTHS

Waitrose:

  • Personalised Offers full capability launch
  • Insights to support Media planning process trial
  • First Party Data Proof of Concept for Offsite/Social Media

John Lewis:

  • Insights to support Media planning process trial
  • Personalised Offers full capability launch
    • CitrusAd:
    • Sponsored Products in browse
    • Sponsored Search Display Banner
    • Display Banners at checkout